Much of the information in the pdf about the First Noble Truth is from Steve Hagen and is mostly verbatim. I give personal stories to provide examples. In the talk, I expand on it. I use Albert Low’s words quite a bit from both his books: Zen & Creative Management and Conflict and Creativity at Work, the latter being the follow up to the former.
In the audio, there is a bit of a deviation that I make to tell the story of a conversation I had with a plumber who recently helped find and repair a leak. It is an important part of the recording and story, even though I didn’t go into the talk thinking I would go so far into it.